Install Ledger Live
Download the companion app for desktop or mobile directly from the official Ledger website. Check the address before downloading.
Get to your Ledger account using the official Ledger Live app and your hardware wallet. Learn the safe steps, avoid fake login pages, and keep your recovery phrase private.
We will never ask for your PIN or recovery phrase.
Ledger wallet access is a combination of Ledger Live and your hardware wallet. Follow these steps from official sources.
Download the companion app for desktop or mobile directly from the official Ledger website. Check the address before downloading.
Connect your Ledger hardware wallet with a compatible USB cable or supported wireless connection. Unlock it by entering your PIN directly on the device.
Open the relevant asset app on your device when prompted. In Ledger Live, add or view accounts, check balances, and review details before approving transactions.
Your 24-word recovery phrase is the backup to your wallet—not a password for Ledger Live. Anyone with it can restore your wallet and control its assets. Keep it offline and private.
Learn about self-custody at Ledger AcademyEnter your PIN only on your Ledger device.
Confirm transaction details on the device screen.
Type your recovery phrase into a website, form, or message.
Trust unsolicited calls, DMs, or urgent “wallet sync” links.
Try these basic checks if the app cannot connect or your account information looks out of date.
Unlock your device, check the cable and port, and close other wallet apps that may be using the connection.
Make sure Ledger Live is up to date and refresh the account. Confirm you are checking the right network and account.
Do not guess repeatedly. Follow official device recovery instructions; resetting a device requires your own recovery phrase to restore access.
Use the support center reached from Ledger.com. Genuine support will never ask you to reveal your recovery phrase.
Quick, practical answers for accessing your wallet and staying safe.
Ledger wallet access is managed through the official Ledger Live app and your Ledger hardware wallet—not through a web page asking for your recovery phrase. Download Ledger Live only from ledger.com/ledger-live, connect your device, and unlock it with its PIN.
Ledger Live can display portfolio information, but signing transactions requires your Ledger device. If your device is lost or damaged, you can restore access with your recovery phrase on a replacement device. Keep that phrase offline and never enter it into a website, chat, or computer.
Update Ledger Live from the official source, check your cable and USB connection, unlock the device, and open the relevant app on the device if prompted. Restart both devices if needed. Never follow unsolicited support links or share your recovery phrase to troubleshoot.
No. Your 24-word recovery phrase is the master backup to your assets. No legitimate Ledger support agent, website, or app needs you to disclose it. Anyone who asks for it is attempting to gain control of your wallet.
Go directly to Ledger.com for the current official app and wallet support.
Ledger is a trademark of its respective owner. This independent educational guide is not affiliated with or endorsed by Ledger. Always verify downloads, links, and transaction details through official Ledger channels.